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Guarantee
We ensure that the sold commodity is free at the time of the dispatch of material and factory defects and the contractually assured characteristics has. The guarantee on all goods corresponds to the legal regulations. With complaints the purchase date with a calculation must be proven. The guarantee does not extend to the normal wear or wear. The guarantee expires, if the customer is to due the supplied commodity changed and the lack clearly to this change. In addition warranty claims, if the commodity is operated outside of the permissible specification, are void in addition count also the enterprise of the commodity on for it unsuitable power sources. Warranty claims can be addressed under collecting main of the calculation directly to us. A partial or complete exchange of the article is permissible. If lack are not repaired within appropriate period, then the buyer has requirement on transformation or reduction. With unauthorized complaints (for example: commodity with those an error to be determined cannot) an examination lump sum of 20 EUR is due and the buyer in calculation is placed.
Returns Policy
1. All goods are sold to you with the benefit of the manufacturer's warranty. We will accept returns of faulty goods notified to us within 14days of delivery, subject to the terms of the manufacturer’s warranty.
2. If an order was placed in error, or the goods was not up to the customer's expectation, there will be a 30% surcharge for administration and restocking fee deducted from the total value of the order (invoice). Delivery cost will not be refunded.
3. If faulty goods are to be returned to the Company, you must obtain an RMA (Return Merchandise Authorisation) from the Company customer service department. The RMA will be valid for 28 days. The customer shall incur all Return charges. We cannot accept unauthorised returns, which do not have an RMA.
Return please with follow Address
DELYCHI GMBH
Blumenthal str 78
47058 Duisburg
Germany
Payment
We accept with Banktransfer and Paypal.after check out you can select the payment way to finise it.
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